I had a very smooth transaction, and the delivery was on schedule which I appreciate a lot.Suggestion: I think it’s nice to provide the customer with an update. Especially for 1st time users like me, I don’t know if my order is out for delivery, are there any delays, etc. At least an update when it’s out for delivery will suffice.Overall, I had a good experience with the site. Thank you

Notifying the sender through email or text that the flowers have been sent/received.

When the delivery is in transit, let your customer know as well